Source Feed: City of Ottawa News Releases
Author: City of Ottawa - Media Relations / Ville d'Ottawa - Relations avec les médias
Publication Date: April 10, 2025 - 14:52
OC Transpo makes progress on Five-Year Roadmap
April 10, 2025
Transit Committee were provided with an update on the five-year roadmap, preparation for New Ways to Bus, and ridership.
The Transit Committee today received an annual update on key accomplishments of OC Transpo’s Five-Year Roadmap, final preparations for the launch of New Ways to Bus, and an update on ridership.
The 5-Year Roadmap guides how OC Transpo plans to modernize and grow into a world-class transit network with high service reliability, high customer satisfaction, and high employee engagement. The roadmap lays a transparent, accountable, and measurable path for the next three years. As part of the second annual update, OC Transpo outlined the following accomplishments in 2024:
- Hired 222 bus operators and 12 Para Transpo operators
- Increased O-Train Line 1 service delivery from 97.1 per cent to 98.8 per cent
- Increased bus service delivery from 97.8 per cent to 98 per cent
- Performed data upgrades to allow customers who use the Transit App to see better real-time arrival predictions
- Doubled usage of My Para Transpo, the online self-serve system that lets Para Transpo customers quickly book, cancel, and track their trips
- Added four new zero-emission buses to the fleet with more arriving in 2025
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