CRA looking at AI, training to help call centre staff provide accurate answers
October 28, 2025
A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to taxpayers.
Unpublished Newswire
In the late 1960s, the urbanist Jane Jacobs bought a cavernous rooming house on Toronto’s Albany Avenue. She and her husband – a freelance writer and a young architect – moved their family into the Bohemian Annex.Forty years later, the house sold for $850,000 and got renovated. It’s now worth millions, and sports an Audi SUV in the driveway. The building remains; everything else has changed.
November 1, 2025 - 08:30 | Alex Bozikovic | The Globe and Mail
A new court ruling combines sociological analysis and the facts of a minor crime to create a new genre of narrative that could be called Rural Ontario Gothic. Here is that ruling, in the case of His Majesty the King and Neil Valliant, handed down October 21, 2025, in Pembroke, Ont., by Justice J.R. Richardson, who compellingly tells the story of a shooting that injured no one but revealed a great deal:
Introduction
[
1...
November 1, 2025 - 08:00 | Special to National Post | National Post
California robotics company 1X has announced it is taking preorders for NEO, which they say is the “
world’s first consumer-ready humanoid robot
.”
The...
November 1, 2025 - 08:00 | Stewart Lewis | National Post
Comments
Be the first to comment