Source Feed: Global News - Canada
Author: Globalnews Digital
Publication Date: October 28, 2025 - 18:10
CRA says AI will help boost call centre accuracy for taxpayers seeking info
October 28, 2025
A senior CRA official told MPs the agency is looking to roll out more 'senior and standardized' training and introduce 'automation' to improve the accuracy of CRA agents' advice.
Unpublished Newswire
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