CRA looking at AI, training to help call centre staff provide accurate answers
October 28, 2025
A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to taxpayers.
Unpublished Newswire
Police in Saskatchewan say a man has been charged in a September shooting on a stretch of highway that claimed the life of Tanya Myers, a passenger in an SUV.
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