Source Feed: The Globe and Mail
Author: Catherine Morrison
Publication Date: October 17, 2025 - 06:54
CRA says it hit first call-centre improvement-plan target ahead of schedule, more work to do
October 17, 2025
Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls from Canadians ahead of schedule.
On Sept. 2, Finance Minister François-Philippe Champagne set a 100-day timeline for the CRA to fix call centre delays, putting the deadline at Dec. 11. The CRA then said it wanted to answer at least 70 per cent of calls by mid-October.
Unpublished Newswire
Paul MacLean was back in one of his old haunts. Instead of being behind the bench, the former coach of the Ottawa Senators was behind the TSN sports desk at the Canadian Tire Centre with host Claire Hanna and former National Hockey League player Frank Corrado, analyzing the club’s efforts against the Edmonton Oilers on […]
October 21, 2025 - 15:53 | Bruce Garrioch | Ottawa Citizen
The Liberal MP's lawyer told a hearing in that ordering a new election would effectively deny the right to vote to the more than 60,000 who cast ballots in the Terrebonne riding.
October 21, 2025 - 15:34 | Alessia Simona Maratta | Global News - Canada
Voters in Calgary have chosen a new mayor, but Edmonton’s municipal election results are still unclear as of Tuesday, one day after new rules contributed to long wait times at polling stations and ballot counts trickling in at a snail’s pace across Alberta.Jeromy Farkas, a former councillor who attempted to reshape his reputation as a conservative firebrand into a centrist candidate in Calgary, unseated incumbent mayor Jyoti Gondek, though the initial results will likely face a recount.
October 21, 2025 - 15:32 | Matthew Scace | The Globe and Mail
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